Contact Centre software
Awarded15 Oct 2026
Value£164,393.00
SupplierNetcall Technology Limited
RegionEast of England
CategoryIT & Software
Expires in 3y 4mo3y 5mo term, 4% elapsed
Awarded 15 Oct 2026Expires 28 Feb 2030
About
Contact Centre Software x 40 agents with AI via GCA framework Back Office Software 2, ref RM6285.
Similar open tenders12
TenderCloses
Procurement of Unified Communications Telephony and Contact Centre SystemIT & Software
30 Nov 2026
Replacement of Corporate Telephony and Contact Centre (CCaaS) – Link GroupIT & Software
23 Nov 2026
Automation Software Design, Build, Run, Maintenance, Support and Licensing ServicesIT & Software
15 Nov 2026
Registration Services Booking and Management System ProcurementIT & Software
13 Nov 2026
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security
17 Nov 2026
Registration Services Booking and Management System – The CouncilIT & Software
13 Nov 2026
Integrated SaaS CRM and Management Information System for Employability & Skills – Edinburgh and South East ScotlandIT & Software
11 Jan 2027
Software and Management System for the Crisis & Resilience FundIT & Software
18 Nov 2026
Voyager Intelligent Document Management System Contract — G-Cloud 14 (RM1557.14) Lot 2IT & Software
30 Nov 2026
Theatre Event Management Software for Camberley TheatreIT & Software
11 Nov 2026
Case Management System for Drug and Alcohol Service – Somerset CouncilIT & Software
09 Nov 2026
Supply and Support of Cloud-hosted Integrated Workplace Management System – North Ayrshire CouncilIT & Software
07 Dec 2026
Other similar contracts12
Contract and supplierAwarded value
CST240 Contact Centre Telephony & Multi-Channel Solution & Associated Services - call-off from RM6285 GCA frameworkIT & SoftwareNetcall Technology Limited
$373,672
Provision of Contact Centre SoftwareIT & SoftwareBritish Telecommunications PLC
$0
Customer Service SoftwareIT & SoftwareBRITANNIC TECHNOLOGIES LIMITED
$35,760
Supply of Contact Centre Management Software to Great Places Housing GroupIT & Software4 Net Technologies Ltd
$133,713
Contact Centre TelephonyTelecommunications8x8 UK Limited
$300,966.4
Provision of 8x8 Call Centre Software to the Intellectual Property OfficeIT & Software8X8 UK LIMITED
$49,456.8
Provision of Call Centre Software to the Intellectual Property OfficeIT & Software8X8 UK LIMITED
$24,674.4
Supply of Cloud-Hosted Call Centre Software to the Intellectual Property OfficeIT & Software8X8 UK LIMITED
$29,609
Provision of Web Content Management SoftwareIT & SoftwareGOSS INTERACTIVE LIMITED
$119,310
Supply of 8x8 Contact Centre Software to the Charity Commission for England and WalesIT & SoftwareOpus Business Systems Limited
$170,000
Implementation of 8x8 Contact Centre Communications Platform for Cabinet OfficeIT & Software8x8 UK Limited
$699,996
Contact Centre Solution SystemIT & SoftwareNetcall Technology Limited
$186,043
GovMarket
We do the hard work.
You win the work.
We find the tenders, read the documents and track who wins, so your time goes on bids you can win.
–open IT and software tenders right now
–new in the last 7 days
–contracts awarded in the last 12 months
7 days free, then £36/GBP per month
Revenue from government work£312K won so far






