Competitor & Market Intelligence Monitoring for NS&I's Retail Financial Services Sector
Awarded 06 Oct 2019
About
National Savings & Investments awarded a contract to Mapa International Ltd for competitor and market intelligence monitoring services focused on digital developments within the retail financial services sector.
The agreement included the preparation and delivery of a quarterly innovation tracker covering mobile app, mobile web, and desktop developments across a specified competitor set, quarterly deep dives on customer experience or digital topics, ad-hoc analyst support via research credits, monthly topic-based reports, and proactive email news alerts.
The supplier was required to provide a secured online platform housing all reports and insights, and to possess specialist knowledge in the digital and fintech sector with comprehensive savings market coverage across UK and global competitors.
The contract value was £66,000.
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