Call Back Assist System Supply, Installation, and Maintenance for Warwickshire Police
WARWICKSHIRE POLICE · Awarded contract
AwardedCall Back Assist System Supply, Installation, and Maintenance for Warwickshire Police
Awarded 31 Mar 2024
Awarded31 Mar 2024
Value£134,495.00
SupplierZetron Limited
AgencyWARWICKSHIRE POLICE
RegionWest Midlands
CategoryTelecommunications
Expires in 5mo2y 12mo term, 86% elapsed
Awarded 31 Mar 2024Expires 30 Mar 2027
About
WARWICKSHIRE POLICE awarded a contract to Zetron Limited for the supply, installation, licensing, support, and maintenance of a Call Back Assist (CBA) system.
The system is designed to manage demand on the 101 non-emergency line by allowing callers to receive a callback instead of waiting on hold.
The contract was awarded to the incumbent telephony provider to ensure seamless integration with the existing system, avoiding the higher costs and operational risks associated with alternative solutions.
The contract value was 134,495 AUD.
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Call Back Assist System Supply, Installation, and Maintenance for Warwickshire Police
Won by Zetron Limited · WARWICKSHIRE POLICE
£134Kawarded
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Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security · Closes 6 Nov 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security · Closes 27 Nov 2026
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