Home Office · Awarded contract
Awarded

Award of Visa and Citizenship Application Services for Africa and Middle East to VF Worldwide Holdings Ltd

Awarded 17 Oct 2023

View live tenders
Awarded17 Oct 2023
Value£316,000,000.00
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 11mo4y term, 76% elapsed
Awarded 17 Oct 2023Expires 16 Oct 2027

Home Office awarded a contract to VF Worldwide Holdings Ltd for the provision of Visa and Citizenship Application Service (VCAS) Centres in the Africa and Middle East region (Lot 1).

The contract, valued at £316,000,000, covers activities including the provision of VCAS Centres (infrastructure and people), appointment booking, priority/added-value services, fees, identity check and document verification, document upload, biometric capture, digital interviewing, vignette services, HMPO specific requirements, and complaints and customer insight.

This award is part of a global procurement divided into five geographical lots, with this notice pertaining only to Lot 1.

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