Award of Strategic Co-Sourcing Partner Contract to PwC for Ofwat Support Services Transformation

Awarded 06 Feb 2018

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Awarded06 Feb 2018
Value£9,950,000.00
SupplierPwC
RegionWest Midlands
CategoryConsultancy & Legal
Ended 4y 9mo ago4y term
Awarded 6 Feb 2018Expired 5 Feb 2022

The Water Services Regulation Authority (Ofwat) awarded a contract to PwC to act as a strategic partner for a co-sourcing delivery model for support services including HR, FM, Finance, IT, Procurement, Business Support and Customer Services.

The engagement involves a 6-12 month project to improve processes and systems and align them with the partner's processes, followed by pay-as-you-go off-site capacity to address busy periods or skills gaps, future projects such as IT system replacement, temporary staff supply, and management of the IT supply chain.

A single-supplier framework agreement was created through which other regulators and arms-length bodies can contract.

The contract value is £9,950,000.

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