Award of ServiceNow Application Support to Fujitsu by University of Warwick
Awarded 31 Mar 2016
About
The University of Warwick awarded a contract to Fujitsu for application support of the Cloud-based ServiceNow application.
The scope includes the provision of a dedicated ServiceNow specialist on-site for two days per week, remote support and managed service for systems monitoring and maintenance during core hours (9am to 5:30pm UK time, excluding public holidays), and ad hoc support for annual upgrades and development work.
The successful supplier was required to be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller.
The contract value is £1.
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