Award of Payroll, Roster and Availability IT System to Gartan Technologies for Hertfordshire Fire and Rescue Service
Awarded 23 Sep 2023
About
Hertfordshire County Council awarded a contract to Gartan Technologies Limited for the provision of a Payroll, Roster and Availability IT System for Hertfordshire Fire and Rescue Service (HFRS).
The contract, valued at £387,066, was a direct award due to the absence of competition for technical reasons.
The system is an integrated workforce management solution that provides real-time insight into the availability of on-call fire services and optimises crewing for full-time fire stations, allowing HFRS to manage all staff in one system.
The current provider, Gartan Technologies, and their products (Availability, Payroll, Roster) are fully integrated with HFRS systems.
The application has been customised to HFRS requirements with over 20 bespoke enhancements.
The HFRS systems are aligned with Motorola 3CR (3TC Guardian Command), and Gartan is the only native OAM integration with Motorola 3CRS (3TC Guardian Command) at present.
The Council awarded the contract to Gartan Technologies as a best value approach to ensure ongoing service delivery, as replicating the bespoke enhancements and providing an ongoing service with a new provider would far exceed the budget envelope, and it is not clear whether a new system could be delivered within the required timescales without a break in service of HFRS's critical activities.
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