Highways England · Awarded contract

Awarded

Award of Non-UK Enforcement Services for Free-Flow Charging at Dartford-Thurrock River Crossing

Awarded 31 Mar 2022

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Awarded31 Mar 2022

Value£8,000,000.00

SupplierEuro Parking Collection PLC

AgencyHighways England

RegionSouth East

CategoryTransport & Logistics

Ended 1y ago3y 7mo term

Awarded 31 Mar 2022Expired 31 Oct 2025

About

Highways England awarded a contract to Euro Parking Collection PLC for non-UK enforcement services as part of the second generation free-flow charging solution for the Dartford-Thurrock River Crossing road user charging scheme.

The contract covers management of enforcement activities for persons liable outside the United Kingdom, including penalty charge notice payment processing, website provision, and merchant acquirer services.

Key elements include handling penalty charge records, issuing and recovering notices, managing representations and appeals, and interfacing with debt registration organisations.

The service also comprises payment processing, financial reconciliation, banking, and a payment gateway.

The contract value is £8,000,000.

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