Awarded

Award of IT Service Transition and Operational Management Support to Paul Matthews by Driver & Vehicle Licensing Agency

Awarded 12 Jul 2015

View live tenders
Awarded12 Jul 2015
Value£468,375.00
RegionWales
CategoryIT & Software
Ended 9y 3mo ago2y 1mo term
Awarded 12 July 2015Expired 30 July 2017

Driver & Vehicle Licensing Agency awarded a contract to Paul Matthews for resources with proven operational experience to establish organisational capabilities to operate services internally.

The requirement covered Vendor & Supplier Management, Service Management & Integration, Service Desk, Management of Standard ITIL processes, SLA Management, Capacity Management, Application Management (& Support), Infrastructure Management, DataCentre Management, Operational Management, End User Compute Management, and Network Management.

The contract value was £468,375.

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