West Midlands Combined Authority · Awarded contract

Awarded

Award of IT Service Management and IT Asset Management Solution to Ivanti UK Ltd

Awarded 20 Oct 2017

View live tenders

Awarded20 Oct 2017

Value£125,014.00

SupplierIVANTI UK LTD

AgencyWest Midlands Combined Authority

RegionWest Midlands

CategoryIT & Software

Ended 6y 1mo ago3y term

Awarded 20 Oct 2017Expired 19 Oct 2020

About

West Midlands Combined Authority awarded a contract to IVANTI UK LTD for an IT Service Management (ITSM) and IT Asset Management solution, valued at £125,014.

The contract was procured through a non-OJEU restricted competitive quotation process with four invited bidders.

The solution aims to consolidate ITSM into a single system for complete visibility and standardization, simplify and automate operations to replace manual redundant tasks, reduce maintenance and support costs for assets, technology, and services, improve efficiency and service response times, maximize return on investment, and define the ITSM process deployment roadmap and high-level implementation plan to support West Midlands Combined Authority priorities and strategic initiatives.

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