Award of IT Managed Support Services to Waterstons by Gateway Housing Association
Gateway Housing Association · Awarded contract
AwardedAward of IT Managed Support Services to Waterstons by Gateway Housing Association
Awarded 12 Apr 2019
Ended 4y 10mo ago2y 9mo term
Awarded 12 Apr 2019Expired 31 Dec 2021
About
Gateway Housing Association awarded a contract to Waterstons for IT managed support services.
The contract covers the provision of an on-site resource each working day to resolve day-to-day issues and undertake project work, supported by off-site second and third line resolver functions and an off-site Service Desk for logging calls.
The supplier is also responsible for monitoring key services such as servers, storage, and networks, with 24x7 response to alerts and alarms.
The contract value is £340,200.
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Award of IT Managed Support Services to Waterstons by Gateway Housing Association
Won by Waterstons · Gateway Housing Association
£340Kawarded
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