Award of Customer Services Training Course for NEET Young People in the Black Country
Black Country Business · Awarded contract
AwardedAward of Customer Services Training Course for NEET Young People in the Black Country
Awarded 10 Sep 2017
Awarded10 Sep 2017
Value£0.00
SupplierSteps to Work (Walsall) Ltd
AgencyBlack Country Business
RegionWest Midlands
CategoryEducation & Training
Ended 8y 8mo ago6mo term
Awarded 10 Sept 2017Expired 10 Mar 2018
About
Black Country Business awarded a contract to Steps to Work (Walsall) Ltd to deliver an Introduction to Customer Services course aimed at 16-29 year olds not in employment, education or training (NEET) who are interested in seeking employment in the customer services industry.
The programme provided participants with the knowledge, understanding and experience of dealing with customers in any environment and helped them recognise existing good practice to assist them in this area of work.
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Award of Customer Services Training Course for NEET Young People in the Black Country
Won by Steps to Work (Walsall) Ltd · Black Country Business
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Youth Engagement Service – NEET Prevention and Re-engagement for Manchester (Ages 15–25, SEND/Care Leavers)Education & Training · Closes 9 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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