Award of Customer Services Contract for Lee Valley Heat Network
Awarded 01 Oct 2017
About
London Borough of Enfield awarded a contract to ENER-G Switch2 Limited for customer services under the Lee Valley Heat Network.
The contract covers metering and billing, meter maintenance, pre-payment meter services, heat interface unit (HIU) maintenance, a single customer help desk, interface with operation and maintenance contractors, and debt management for residential and commercial customers.
The heat network is supplied by the Edmonton Eco Park Energy from Waste plant and serves developments in and around Enfield, including the Meridian Water development.
The contract value is AUD 3,000,000.
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