Award of Cloud-Based Customer Experience Platform to GOSS Interactive Ltd for South Norfolk and Broadland District Councils
East Suffolk Council · Awarded contract
AwardedAward of Cloud-Based Customer Experience Platform to GOSS Interactive Ltd for South Norfolk and Broadland District Councils
Awarded 11 Sep 2025
Awarded11 Sep 2025
Value£796,855.00
SupplierGOSS Interactive Ltd
AgencyEast Suffolk Council
RegionEast of England
CategoryIT & Software
Expires in 5y 10mo7y term, 16% elapsed
Awarded 11 Sept 2025Expires 11 Sept 2032
About
East Suffolk Council awarded a contract to GOSS Interactive Ltd for a cloud-based customer experience platform on behalf of South Norfolk Council and Broadland District Council.
The contract, valued at AUD 796,855, was procured through a competitive procedure with negotiation.
The platform is intended to support the councils' strategic objective of providing innovative, efficient, and easy-to-use services for residents, businesses, and communities, with the aim of reducing operating costs, absorbing growing demand within existing resources, and enabling greater efficiencies through understanding the end-to-end customer journey.
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Award of Cloud-Based Customer Experience Platform to GOSS Interactive Ltd for South Norfolk and Broadland District Councils
Won by GOSS Interactive Ltd · East Suffolk Council
£797Kawarded
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