Social Care and Social Work Improvement Scotland (Care Inspectorate) · Awarded contract

Awarded

Award of Cisco Telephony Disengagement & Upgrade Project with Managed Service to Care Inspectorate

Awarded Unknown

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AwardedNot specified

Value£153,279.85

SupplierIdeal Networks Limited

AgencySocial Care and Social Work Improvement Scotland (Care Inspectorate)

RegionScotland

CategoryIT & Software

About

Social Care and Social Work Improvement Scotland (Care Inspectorate) awarded a contract to Ideal Networks Limited for the disengagement and upgrade of its Cisco telephony system, including a two-year managed service for administration and access to all telephone services with remote monitoring.

The project involved dividing the current shared telephony network between the Care Inspectorate and SSSC, upgrading to two separate Windows 10 operating models using existing infrastructure where practicable, and establishing separate administration and billing rights with wrap-up codes.

The scope also included the use of Red Box recording equipment.

The contract value was £153,279.85.

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