Birmingham City Council · Awarded contract
Awarded

Award of Cashless Parking Payment Service to Park-Mobile (UK) Ltd

Awarded 31 Jul 2017

View live tenders
Awarded31 Jul 2017
Value£0.00
SupplierPark-Mobile (UK) Ltd
AgencyBirmingham City Council
RegionWest Midlands
CategoryIT & Software
Ended 6y 3mo ago3y term
Awarded 31 July 2017Expired 31 July 2020

About

Birmingham City Council awarded a contract to Park-Mobile (UK) Ltd for a cashless parking solution enabling payment at the Council's on-street and off-street parking locations via mobile telephone and debit/credit card.

The service operates 24 hours a day, registers customer details, processes payments, and provides year-round accessible registration, technical support, and customer service for assistance, complaints, technical issues, and refund requests.

It integrates with the Council's current enforcement provider, quantifies parking sessions in minutes, hours, days, weeks, or months as determined by the Council for each location, and offers flexibility for use across an increasing number of sites during the contract term.

The contract duration is 3 years with an option to extend for a further 2 years subject to satisfactory performance and ongoing requirement.

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