Award of All Age Carer Support Service in Stoke-on-Trent

About

Stoke-on-Trent City Council awarded a contract to North Staffs Carers Association for the coordination of a single integrated All Age Carer Support Service with a single point of access for adult and young carers from age 5 across Stoke-on-Trent.

The service, valued at £1,460,000, involves engaging, collaborating, and working with other organisations including community groups to deliver a broad range of interventions and access to local support options that meet the needs of carers and their families.

The provider works closely with the local authority and health partners, evidencing collaborative working with a wide number of local organisations, voluntary sector and community groups to provide assessments, information, guidance and support for adult and young carers.

The service supports the legal obligations to carers in Stoke-on-Trent, including the undertaking of adult universal carers assessments and care and support planning in line with statutory guidance, alongside working with the local authority's young carers assessment team, adopting a 'whole family' approach to carer assessments, support and interventions, to help sustain and improve the carers health, wellbeing and independence both within and outside of their caring role.