Award of AAIB Telephone System Provision to Voice 2 Voice Limited
Awarded 13 Nov 2023
About
DfTc - Department for Transport awarded a contract to Voice 2 Voice Limited for the provision of a modern and resilient telephony system with Unified Communications for the Air Accidents Investigation Branch (AAIB).
The AAIB relies on its 24-hour accident reporting line and other telephony services.
The existing hosted Mitel Unified Communications system, which provides Direct Dial Numbers (DDIs) for staff, communal area handsets, and conference phones, is being replaced to meet changing working environments and practices.
The new system also addresses the planned retirement of the Public Switched Telephone Network (PSTN) by 2025.
The contract value is £75,000.
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