Alarm Aggregation and Dispatching Service via PagerDuty for Government Digital Service
Awarded 18 Oct 2020
About
Government Digital Service awarded a contract to SOFTCAT PLC for an alarm aggregation and dispatching service using PagerDuty, valued at AUD 81,665.85.
The service collects alerts from monitoring tools on services resulting from business-impacting incidents, provides an overall view of monitoring alarms, alerts on-duty engineers to problems, and manages on-call rotas, scheduling, and alert escalations.
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