Tender: Water Hygiene Maintenance Services for Royal Household Sites in London & Windsor

About

RHPS is seeking a supplier for water hygiene maintenance services across multiple sites in London and Windsor. The contract covers planned maintenance based on water risk assessment written schemes, reactive remedial works following water sampling, routine maintenance of plant equipment (including magnetic filters, Orca copper silver systems, water softeners, ENWA filtration units and swimming pools), improvement and corrective works to water systems, additional plumbing and sampling as agreed, and use of the RHPS CAFM system to receive, update and close out work. The supplier must perform safety checks and maintenance in accordance with regulatory requirements, manufacturer O&M manuals and industry best practice across Royal Household Estates, undertake asset list validation and asset tagging within the first 90 days (including updating schematics/drawings), record and publish regular service reports (identifying low-use outlets, vacant properties and construction areas), provide training materials to RHPS personnel, identify opportunities for system life extension, energy and water optimisation and carbon reduction with a first report six months after contract commencement, propose system improvements and control mechanisms, maintain clean and safe work areas, and report performance against KPIs.