Tender: Void Property Refurbishment and Minor Works Framework – Bernicia Group (North East England)

About

Bernicia Group is seeking a contractor to deliver a comprehensive range of void property refurbishment and minor property works across its housing portfolio in North East England. The contract covers works to bring vacant properties up to Bernicia's Lettable Standard to enable re-letting, including repairs, compliance activities, refurbishment, decoration, kitchen and bathroom replacements, electrical and plumbing works, flooring, external works and general building repairs. Contractors will also undertake minor works and refurbishment projects such as kitchen and bathroom renewals, damp and mould remediation, fire safety improvements, fencing, adaptations, communal area improvements, environmental works and other planned or reactive property improvements. The successful contractor(s) must provide suitably skilled resources, robust supply chain management and responsive service delivery, delivering high-quality workmanship, customer service, value for money and continuous improvement; performance will be monitored through KPIs on void turnaround times, quality, customer satisfaction, health and safety, sustainability and social value. The framework may be awarded to a single or multiple suppliers, will operate using the NHF Schedule of Rates and is for an initial two-year term with the option to extend for up to six further years in increments of not less than twelve months, subject to satisfactory performance and continued business need.