Tender: Total Facilities Management Services for Northern Trains Network – 474 Stations, 34 Engineering Locations, 27 Beneficiary Locations

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Northern Trains Limited is seeking a single supplier to provide Total Facilities Management (TFM) services across its network of 474 train stations, 34 engineering locations and 27 beneficiary locations. The contract requires delivery of customer-focused operational services that meet performance and customer satisfaction requirements and ensure compliance with statutory and mandatory legislation; scope includes mobilisation, contract management, business continuity and disaster recovery, a CAFM system, helpdesk services, planned and reactive maintenance, strategic asset management planning, grounds maintenance, cleaning (planned, periodic, reactive and specialist), pest control, poster campaigns, events management, depot security, fire risk assessments (including medium-risk locations), an option for winterisation, additional services and minor works for small-scale building, electrical and mechanical repairs. Northern Trains may novate or assign the contract to Train Operating Companies or to DFT Operator Limited (or a successor parent company) following restructuring, and expressly reserves the right not to award and will not be liable for suppliers' costs.