Tender: Supply and Implementation of Integrated Housing, Asset and CRM System – Calico Group (Burnley)
Released 4 months ago
About
Calico Group is seeking a supplier for an integrated Housing and Asset Management system including Customer Relationship Management as part of its BEAM digital transformation project. The contract aims to deliver a modern housing management platform that supports end-to-end workflows across tenancy, neighbourhood, income, repairs, compliance, customer contact, reporting and related service areas as set out in the specification. The procurement will use a competitive flexible process in three stages (PSQ, Dialogue and ITT, then system demonstration and preferred tenderer discussion). The proposed implementation is due to start in February 2027 with a target go-live of mid‑2028. The contract is for an initial five-year term with options to extend by additional years up to a potential ten-year total and an estimated contract value of £2.46m over the full ten-year term.
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