Tender: Student Counselling Services for UK Campuses – 24/7 Helpline, Face-to-Face, Phone & Video Counselling
Released about 1 month ago
About
An educational institution in the UK is seeking a supplier for student counselling services to supplement existing internal wellbeing, mental health, disability and financial support delivered by Student Wellbeing teams across its campuses. Required services include a 24-hour staffed telephone helpline providing initial triage for student self-referrals and referrals from Student Wellbeing staff, counselling delivered by face-to-face, telephone and video sessions according to student preference, and crisis intervention and group counselling for students.
This tender could be valuable for counselling providers with experience delivering 24/7 helplines and multi-modal student counselling across multiple campuses. Key considerations include ensuring sufficient staffing and logistics to run a continuous helpline and face-to-face services across campuses, effective triage and referral coordination with Student Wellbeing teams, and capacity to provide crisis intervention and group counselling.
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