Tender: Sensory Support Services for Adults in Hertfordshire – Visual Rehabilitation and Hearing/Hearing Loss Support (Lots 1–3)

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Hertfordshire County Council is seeking providers for the provision of sensory support services for adults (18+) living in Hertfordshire who are blind or have sight loss, are deaf or have hearing loss, or have dual sensory loss. Contracts are jointly funded by Hertfordshire County Council and the Hertfordshire and West Essex Integrated Care Board to supplement statutory health and social care, support independent living and help prevent deterioration of health and wellbeing. The opportunity is split into three Lots: Lot 1 – Visual Rehabilitation for individuals who are blind or have sight loss; Lot 2 – Support for individuals residing in Hertfordshire who are blind or have sight loss; and Lot 3 – Support for individuals residing in Hertfordshire who are deaf or have hearing loss. Individual contracts will be formed for each Lot and tenderers may bid for any or all Lots. The Council will procure this contract using the Open Procedure under the Procurement Act 2023; completed tenders must be submitted by 12:00 noon on 8 April 2026. Tender documentation includes TUPE Employee Liability Information that must be treated as confidential personal data, and local government reorganisation in Hertfordshire (expected April 2028) is identified as a known risk that may require contract modification or transfer to successor authorities.