Tender: Restorative Justice and Mediation Service – Wirral Borough Council

About

Wirral Borough Council is seeking a qualified and experienced provider to deliver a victim-focused Restorative Justice and Mediation Service across the Borough of Wirral that supports resolution of conflict, repairs harm, improves community relationships and contributes to reducing anti-social behaviour and community tensions. The provider must deliver services in line with Restorative Justice Council standards and guidance and adopt a trauma-informed, restorative and person-centred approach, manage referrals from multiple pathways, conduct robust assessments, safeguarding and risk management, and facilitate both direct and indirect restorative interventions. The service must support resolution of anti-social behaviour, neighbour disputes and community conflict, deliver community-based restorative approaches and problem-solving interventions, work collaboratively with Wirral Borough Council, Merseyside Police and partner agencies, monitor performance and demonstrate positive outcomes, and be fully operational to receive referrals from the contract start date.