Tender: Restorative Justice and Mediation Service Delivery – Wirral Borough Council

About

Wirral Borough Council's Community Safety Service is seeking a suitably qualified and experienced supplier to deliver a high-quality, victim-focused Restorative Justice and Mediation Service across the Borough of Wirral. The service must support the resolution of conflict, repair harm, improve community relationships and contribute to the reduction of anti-social behaviour and community tensions, and must be delivered in accordance with current Restorative Justice Council standards and guidance using a trauma-informed, restorative and person-centred approach. As a minimum the provider must manage referrals from multiple referral pathways, deliver a safe, impartial and effective restorative justice and mediation service, demonstrate adherence to Restorative Justice Council best practice guidance, provide interventions tailored to participant needs, undertake robust assessments, safeguarding and risk management, facilitate direct and indirect restorative processes, support resolution of anti-social behaviour, neighbour disputes and community conflict, deliver community-based restorative approaches and community problem-solving interventions, work collaboratively with Wirral Borough Council, Merseyside Police and partner agencies, monitor service performance and demonstrate positive outcomes for participants and communities, and ensure the service is fully operational and prepared to receive referrals from the commencement date of the contract.