Tender: Reefer Container Management Services – London Gateway Port

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DP World London Gateway is seeking a supplier for comprehensive reefer container management services at London Gateway Port. The contract covers provision of all labour, supervision, equipment, management and operational support to ensure safe, efficient and continuous management of refrigerated containers, including plugging and unplugging, monitoring of refrigerated units, alarm response, defect identification and escalation, vessel attendance, customer support and reporting. Services must be delivered 24 hours a day, 365 days a year to support the operational requirements of one of the UK’s busiest deep-sea container terminals. Tenderers should demonstrate relevant experience within port, terminal, logistics or comparable operational environments and provide robust health and safety management systems, business continuity arrangements and sufficient resources to mobilise and deliver the service. The procurement is being conducted as a utilities contract under the Procurement Act 2023 using a Competitive Flexible Procedure. The anticipated contract term is three years with an option for DP World to extend for a further 24 months subject to satisfactory performance.