Tender: Provision of Standardised Staff Psychological Services for North East Ambulance Service (52-week support)

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North East Ambulance Service (NEAS) is seeking a supplier to provide a standardised staff psychological service across the Trust, delivering advice to the Trust and managers to reduce occurrence and length of absence, standardised reporting with factual balanced recommendations and management information, and cost-effective, high-quality support for staff year-round. The service must operate over a 52-week period with appointments delivered as a mix of face-to-face and telephone sessions, offer therapy for workplace-related mental health difficulties within a 6-session model and for complex workplace trauma within a 12-session model, respond to referrals within five working days with an appointment within ten working days, provide an assessment report after the first session and a discharge report at the end of treatment, accommodate staff across the full Trust geographical settings including shift workers, and only allow extensions to the session models in highly exceptional cases with approval from the Head of Occupational Health and Wellbeing Service for NEAS.