Tender: Provision of Gas Supply Renewal Services for Lighthouse Schools Partnership – 24‑Month Contract (via ESOS Energy Ltd)

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ESOS Energy Ltd, on behalf of Lighthouse Schools Partnership, is seeking a supplier for the provision of gas supply renewal services under a 24-month contract. ESOS Energy will provide contract management support and act as the first point of contact for the retailer throughout the contract, and the winning supplier must be willing to work collaboratively with ESOS Energy. Supplier responsibilities include validating monthly gas invoices prior to payment and raising any discrepancies directly with the supplier; managing meter requests, site visit requests, meter faults, new connections, disconnections and site alterations on behalf of the Trust; liaising with school sites to arrange meter reads, access for engineers or attendance for metering works; and supporting the Trust in resolving billing issues and identifying opportunities to improve accuracy, efficiency and consumption visibility. ESOS Energy currently supports the Trust in managing gas and electricity across all schools, saving significant administrative time and securing substantial refunds where incorrect billing has occurred.