Tender: Police Service of Northern Ireland — Core IT Managed Services Contract (Infrastructure, Application Support, Desktops & Service Desk)
Released about 1 month ago
About
The Police Service of Northern Ireland is seeking a supplier for a Core IT Managed Services contract to deliver the Authority’s operational IT systems (excluding Wide Area Networks, Local Area Networks, printers, and dedicated internal networks supporting sensitive specialist departments) across four core towers: Infrastructure and Hosting Services; Application Support; Desktops, Laptops and Peripherals; and Service Desk. The supplier must support transition from current contractual arrangements with minimal disruption, meet existing business requirements, provide flexibility and scalability for future needs, maintain confidentiality, availability and integrity of systems and data in accordance with applicable legislation and security standards including UK GDPR, ensure secure on‑premises and approved hosted/cloud data storage, implement continuous quality improvements, support automated services and modern management capabilities, and actively explore and adopt innovative technologies including AI and automation to improve frontline policing efficiency, resilience and value for money; a draft Services Specification is provided at PSQ stage.
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Typical £60K to £7.4MAgency spend history
Police Service of Northern Ireland (PSNI)Contract size
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