Tender: Police Scotland — Managed 24/7 Vehicle Recovery, Secure Storage and Disposal Service

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Police Scotland is seeking a supplier for a managed service to provide 24-hour, year-round vehicle recovery, secure storage and disposal, including a single ‘one call’ message switching system and subsequent recovery operations. The contractor must provide sufficient recovery operators and resources to achieve fast, efficient recoveries across the Force area, normally attending within 30 minutes for light vehicles and within one hour for heavy vehicles unless exceptional circumstances (e.g., severe weather or geographical area) cause delay, carry out recovery and parking professionally in accordance with statutory provisions and the Contract Standard conditions, and ensure all recovered vehicles are kept in a secure compound or storage building except when required for examination.