Tender: Merchant Acquirer, Payment Gateway, Payment Terminals and Open Banking Services for Transport for Greater Manchester Ticketing

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Transport for Greater Manchester (TfGM) is seeking a supplier to implement, operate and maintain a Merchant Acquiring Service, with optional Payment Gateway, Merchant Acquiring Equipment (payment terminals) and Open Banking Service to support TfGM's ticketing schemes and revenue collection. The services must handle processing, settlement and accounting for one-off and recurring payments (card and alternative methods), support e‑commerce, retail, transit and merchant-initiated channels across Card Present and Card Not Present scenarios, integrate with TfGM payment gateways, issuing banks and back-office systems (including CBMBO, TVMs, ETMs, platform validators and other front-end devices), manage refunds, reversals and chargebacks, and enable open banking payments and account information services. Supplier solutions must include implementation, testing and deployment followed by operational services and comply with PCI DSS; they must also account for frequent ticketing scheme revisions and transitions from existing services.