Tender: Maternity and Neonatal Voices Partnership (MNVP) Service for BNSSG Local Maternity and Neonatal System

About

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (BNSSG ICB) is seeking a supplier for a Maternity and Neonatal Voices Partnership (MNVP) service for the BNSSG Local Maternity and Neonatal System (LMNS). The MNVP will be an independent, service user-led partnership working alongside maternity and neonatal providers to gather, analyse and present the experiences of women, birthing people, babies and families, and to support continuous quality improvement and co-production. The service must deliver structured engagement and outreach across Bristol, North Somerset and South Gloucestershire, culturally safe and trauma-informed approaches, strong representation of Black, Asian and minoritised voices, deprived communities and seldom-heard groups, collection and thematic reporting of qualitative and quantitative feedback, co-production of improvement activities, active attendance at LMNS governance, safety and quality forums, support for MNVP volunteers, and social media and communications to promote engagement. The appointed provider is expected to employ a small core MNVP team (Trust Lead, Neonatal Lead and Engagement role), provide infrastructure, governance, supervision and digital systems, demonstrate support for workforce wellbeing and wider system social value in line with NHS England requirements, and deliver a mobilisation plan with key milestones, risks and mitigations. The MNVP Strategic and Commissioning Lead will remain employed by BNSSG ICB and will work closely with the commissioned provider; BNSSG ICB may invite NHS Gloucestershire ICB to join the contract and reserves certain rights under procurement regulations. Procurement is being carried out by NHS South, Central and West Commissioning Support Unit.