Tender: Manufacture and Maintenance of Eight Under Vehicle Inspection Units – DVSA

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DVSA is seeking a supplier for the manufacture and maintenance of eight under vehicle inspection units to enable staff to inspect vehicles for defects where access beneath the vehicle or an inspection pit is not available. The equipment must provide secure AES-256 encrypted local storage with USB/USB-C transfer to Windows laptops and mobile phones, high-resolution imaging (still images ≥12MP), 4K video, low-light and thermal imaging, ISO 8601 time/date stamping, live zoom and focus on camera view, and moveable/side-view camera options. Control and display requirements include an IP66 ruggedized, glove-usable control system with range ≥30m, battery life ≥4 hours, removable spare battery and fast charging ≤2 hours, screen resolution ≥1080p and a large display viewable in all weather. Physical requirements include drop-proof from 1.5m, corrosion resistance, operation on uneven surfaces with a height ≤80mm, ATEX Zone 2 compliance and a total transport weight ≤16kg with secure case and lanyard for the control device. Support and documentation must include a comprehensive user guide with troubleshooting, phone or online chat support throughout the contract, structured maintenance and repair policies to ensure minimal downtime, a software update process (e.g. Windows), and a support ticket SLA with guaranteed responses within 72 hours. Cybersecurity expectations include ISO27001 and Cyber Essentials Plus where applicable and cascading security standards to third parties. The authority intends to appoint a single supplier and does not want a solution that requires vehicles to drive over the inspection equipment.