Tender: Lone Worker Protection Framework for PfH Members – National Supply of Devices, Apps and Accredited Alarm Monitoring
Released 14 days ago
About
Procurement for Housing (PfH) is seeking suppliers for a multi-supplier Lone Worker Protection framework to provide PfH Members across England, Wales and Northern Ireland with devices, mobile applications, accredited alarm receiving services, trials, implementation support, training, warranties, accessories and reporting. The framework covers a core list of solutions including Standard Dedicated Devices, Dedicated Devices with GPS or ManDown, standard and GPS/mobile applications and ManDown-enabled apps, plus associated hardware such as smart watches, devices and SIMs. Suppliers must provide access to an Alarm Receiving Centre accredited to BS 8484:2016 or BS EN 50518:2019 with trained responders and a business continuity plan able to resume service within 120 minutes, offer device trial options (minimum 30 days, up to 10 devices with portal use), comprehensive implementation support and dedicated points of contact, device and portal training (remote or face-to-face), additional bespoke lone worker training, product warranty aligned to member subscription periods, accessories for the subscription length and complete reporting capabilities.
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Likely value £120K to £1.4MAgency spend history
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