Tender: Interpreting and Translation Services for King's College Hospital NHS Foundation Trust – Multi-site (Face‑to‑Face, Telephone, Video, BSL & Accessible Formats)
Released about 2 months ago
About
King's College Hospital NHS Foundation Trust is seeking a single supplier to provide a comprehensive interpretation and translation service across all Trust sites, including King's College Hospital (Denmark Hill), Princess Royal University Hospital (PRUH), Orpington Hospital, Beckenham Beacon, Queen Mary's Hospital Sidcup and associated community locations. The service must deliver face-to-face, telephone and video interpreting, British Sign Language and other non-spoken language support, written translation for clinical and non-clinical documents, accessible formats such as Braille and Easy Read, and a secure technology-enabled booking, reporting and management platform. The provider must support a diverse patient population of more than 80 languages across planned and urgent care pathways, offer a responsive, scalable and innovative service model, comply with NHS information governance, safeguarding, accessibility and equality requirements, and include appropriate human oversight for AI-enabled solutions; the Contracting Authority intends to award a single-provider contract to ensure consistent quality, governance and performance reporting across the Trust.
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Typical £100K to £1.8MAgency spend history
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