Tender: ICT Managed Service Partnership for Leyton Sixth Form College – 5-Year Contract

About

Leyton Sixth Form College is seeking a supplier for an innovative ICT managed service partnership to deliver and develop its ICT provision over the next five years for the college in the London Borough of Waltham Forest, which has circa 2,280 students and was rated 'Good' in every category in 2024. The contract places responsibility for all aspects of ICT under an SLA and includes a Service Desk available 51 weeks a year with out-of-hours access, provision of local staffing as required, strategic ICT advice, responsibility for design, specification, installation and management of ICT infrastructure, supply of goods and services on a Best Value basis, management of third parties, relevant monitoring, management and patching, regular performance reporting, and an expectation to support or drive innovation. The supplier must also maintain technical and operational documentation (for example inventory management and risk registers), meet collective partnership targets aligned to the College objectives, and may be required to deliver additional technology and change-management projects beyond the core managed service. The College will provide a standard contract as part of the ITT pack, TUPE is in scope, and a separate procurement will run focused on monitoring and management of cyber risk.