Tender: Hybrid 24/7 Security Operations Centre (SOC) Service for British Film Institute — 1+1+1 year

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The British Film Institute is seeking a supplier to provide a Hybrid Security Operations Centre (SOC) on a 1+1+1 year basis, delivering a 24/7, 365-day monitoring service and a Hybrid SOC Service Design for a new Hybrid SOC operating model to be in place by the BFI financial year end, 31 March 2027. By the end of the first contracted year the supplier must have established a demonstrable operational capability to continuously monitor agreed critical systems, detect priority cyber threats, investigate security events, respond to P1/P2 incidents, undertake proactive threat hunting, maintain protected security logs, demonstrate appropriate incident escalation, provide management-level security reporting and identify and remediate material monitoring gaps.