Tender: Hertford Festive Lights Installation, Maintenance and Emergency Call‑Outs – 3‑Year Contract from 1 Aug 2027

About

Hertford Town Council (HTC) is seeking a supplier for storage, installation, year‑round maintenance, testing, repairs and emergency call‑out services for the HTC Festive Lights under a 3‑year contract commencing 1 August 2027. The contract covers secure storage of assets; installation and removal; structural (including pull) testing and annual CFA‑registered testing for specified items; electrical testing of lights and power supply locations; repairs and maintenance of infrastructure and power supplies; assistance to secure a Festive Lighting Licence with Hertfordshire County Council; provision of insurances and RAMS; attendance at the annual November festive light switch‑on; a 24‑hour contact for urgent repairs with on‑scene attendance within 4 hours; and submission of tender documentation including a full breakdown of charges (including emergency call‑out fees) and an environmental sustainability statement. Specified assets include 9 crossroads on 6mm catenary wire with specially designed anchor plates installed above the 5.6m regulation height (5 x 5m x 1.2m and 4 x 8m x 1.2m), 9 feature trees using 30 x 10m sets of warm white/white twinkle 24V SELV (100 LEDs per set) fitted along branches with expandable rubber band straps, 1 decorated Christmas tree using 30 x 10m 24V SELV sets plus stag and bauble fittings, 36 column wraps using 2 x 10m 240V sets (100 LEDs per set) installed above 2.5m, 70 metal stag heads mounted at set height to lit columns, and 2 anchor‑bolted set pieces fed 24V SELV from above 2.5m by 230V supply with yearly CFA testing using specialist equipment. Tenderers must be HERS and CFA registered, demonstrate secure storage and competent engineers with appropriate equipment, supply at least one relevant reference, and return the tender by midday on 4 September 2026 via email to [email protected].