Tender: Help to Live at Home Zone 1 – Home Independence & Crisis Support, South Tyneside Council

About

South Tyneside Council is seeking a supplier for the Help to Live at Home (HTLAH) service in Zone 1 to provide flexible, outcome-focused support for adults aged 18 and over to remain living safely and independently at home. The contract covers two service strands: Home Independence Support Service (HISS), the long-term home care element delivering personal care (washing, dressing, toileting), medication support, assistance with meals and nutrition, mobility and transfer support, social inclusion and community access, dementia and long-term condition support, and night-time support where required; and Home Independence and Crisis Support Service (HICSS), the short-term reablement and hospital-discharge element offering hospital-to-home support, admission avoidance, intermediate care, short-term reablement, active recovery, crisis response, community alarm response and support to regain daily living skills. Extra Care activity is funded separately and not included in this procurement, and suppliers currently delivering HTLAH Zones 2 and 3 are not eligible to participate.