Tender: Face-to-Face Foreign Language Interpretation Services for Participating NHS Organisations (Plymouth & Devon)
Released about 1 month ago
About
The Participating Organisations are seeking a supplier for a professionally managed face-to-face foreign language interpretation service to support communication between patients, carers and healthcare professionals where English is not the patient's first or preferred language. This procurement will replace existing contracts and aims to secure a high-quality, efficient and reliable interpretation service that supports patient safety, equitable access to healthcare and a positive patient experience, with an emphasis on consistency in service delivery, interpreter quality and responsiveness across University Hospitals Plymouth NHS Trust, Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust, Devon Partnership NHS Trust and Livewell Southwest CIC.
This opportunity could be valuable for established language interpretation providers with capacity to deliver face-to-face services across multiple NHS organisations; key considerations include coordinating delivery across several participating organisations and meeting the tender priorities of consistent service delivery, interpreter quality and responsiveness when replacing existing contracts.
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Likely value £470K to £1.3MAgency spend history
University Hospitals Plymouth NHS TrustContract size
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