Tender: Event Management System for Innovate UK Business Connect – End-to-End Registration, Hybrid Events and Analytics

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Innovate UK Business Connect is seeking a supplier for a single, modern event management system to support the end-to-end event lifecycle including event creation, registration management, attendee communications, speaker and exhibitor management, networking, reporting and post-event evaluation. The platform must integrate with existing business systems (including administration of integrations with the Workbooks CRM), provide real-time visibility of registrations, attendance and engagement, support in-person (around 100 events/year, 30–2,000 delegates), online (close to 200 webinars and virtual events/year) and hybrid formats, enable consistent data capture and reporting to demonstrate impact and ROI, support accessibility, compliance and data protection, and accommodate multiple user roles (Event Managers, Marketing Managers, Integrated Systems administrators and System Administrators). The procurement is a two-stage process with demonstrations in October, final evaluation and contract award in November–December and a contract start date of 1 April 2027; the maximum contract value over three years is £600,000 (initial two-year budget £400,000 plus an optional 12-month extension up to £200,000). Suppliers must submit an approach narrative, checklist against requirements, supporting information, a rate card, a completed Pre-Qualification Questionnaire with audited accounts (or equivalent) and standard T&Cs to [email protected] by 17:00 on 10 October 2026; IR35 will be assessed and incomplete submissions will be rejected.