Tender: DHSC 'Waiting Well' wellbeing pilot for adults on gender clinic waiting lists – Southwest England

About

The Department of Health and Social Care is seeking a provider to deliver a 12-month 'waiting well' wellbeing pilot to offer accessible, non-clinical support to adults (18+) on the waiting list for an adult gender clinic in the southwest of England. The service will take a holistic approach to prepare users for their first clinic appointment, provide tailored advice and information including promotion of healthier lifestyle choices such as smoking cessation and weight management, promptly identify individuals in crisis for rapid referral or signposting, and focus on improving self-reported wellbeing and resilience, increasing readiness for first appointment, enhancing ability to self-manage symptoms while awaiting clinical care, and reducing isolation to increase social connectedness. The appointed provider will work with an oversight and monitoring group to agree outcome measures and systematically gather data for evidence-based evaluation. Contract Project Reference C396416; contract term 12 months with an optional extension of up to 3 months (optional to the Authority and requiring additional funding if exercised); estimated contract value £125,000 excluding VAT (£150,000 including VAT).