Tender: Crisis Media Management Services for Northern Lighthouse Board — 4‑Year Contract from July 2026

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The Northern Lighthouse Board is seeking a supplier for crisis media management services to commence July 2026 for a period of four years. The contractor must provide 24/7/365 on‑call crisis media support, including a full press office service with a dedicated phone line, management of NLB’s social media channels and website, advice and support for NLB spokespeople, and a media adviser available at or near incident scenes. The contractor must hold and securely manage confidential NLB staff contact and asset information (to be supplied and maintained by NLB), maintain and update a list of media contacts, and supply up‑to‑date details of their advisors. Ad‑hoc services may include support for NLB’s Communications Officer on negative engagement, media training for spokespeople across TV, radio, print and digital platforms, and participation in exercises at NLB headquarters in Edinburgh or the Oban Base.