Tender: Concierge Security Services for Together Housing — James Street (Darwen), Hollin Street (Blackburn) and Call-Off Support

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Together Housing Association Limited is seeking a supplier for concierge security services commencing on 1 April 2026 for a fixed three-year term with the possibility of two 12-month extensions. The opportunity is split into two lots: Lot 1 requires provision of concierge security at two homelessness supported housing schemes (James Street in Darwen and Hollin Street in Blackburn) to maintain 24-hour staffing for building and customer safety outside Together Housing’s non-working hours on fixed hours at those locations; Lot 2 is a reactive call-off service to provide building security and customer safety across the group’s portfolio as and when required for situations including non-secure buildings, major leaks or system failures, power outages, threats of arson, anti-social behaviour and unauthorized access. The contract may be awarded to one or more organisations and bidders may submit for one or both lots; further specification details are in ITT Section 6 - Concierge Security Specification.