Tender: Community Wheelchair Service for Bexley, Bromley and Greenwich – NHS South East London ICB

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NHS South East London Integrated Care Board is seeking a supplier for a clinically safe, responsive and person-centred Community Wheelchair Service for eligible adults and children in Bexley, Bromley and Greenwich. The service should support independence, mobility, posture and participation in daily life and is expected to include assessment, clinical review, prescription, provision, delivery, fitting, adjustment, repair, maintenance, collection and replacement of wheelchairs and associated equipment, together with onward referral or signposting where appropriate. The Authority requires a model that delivers equitable access across the three boroughs, improves service user and carer experience, and reduces unwarranted variation in waiting times, communication and outcomes; the service should respond to feedback on timely assessments, prompt equipment provision, effective repairs and maintenance, clear communication and continuity of support, and integrate with wider community, health, education and social care pathways for children and young people, people with long-term conditions and those with complex postural and mobility needs. The contract runs initially from 1 April 2027 to 1 April 2032 with an optional two-year extension to 1 April 2034. The annual value is between £1,800,000 and £2,200,000 (total 5-year value £9,000,000–£11,000,000; total 7-year value £12,600,000–£15,400,000).