Tender: Chiltern Rail – Replacement of Train Planning and Rostering Systems (Lot 1 Planning, Lot 2 Rostering)

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Chiltern Rail is seeking a supplier for vendor-hosted software solutions and associated services to replace its existing Train Planning and Rostering systems, procured in two Lots: Lot 1 for a Train Planning System to support planning and diagramming activities (creation, import, editing, validation, management and publication of timetables, schedules, rolling stock diagrams and traincrew diagrams) plus planning data management, timetable change management, scenario modelling, auditability, version control, reporting, user permissions and secure data exchange; and Lot 2 for a Rostering System to support base, weekly and daily rostering for traincrew, station and fleet/engineering staff including roster creation, validation, publication and management, staff allocation, leave/overtime/shift swaps, fatigue and risk assessment, identification of uncovered turns and roster gaps, employee self-service, reporting, auditability, user permissions and secure data exchange. For each Lot the supplier must deliver a fully managed, vendor-hosted solution including software, hosting, configuration, implementation, data migration, integration, testing, training, change management, documentation, support, maintenance, updates, service management, information security, business continuity, disaster recovery, contract management and exit assistance. Bidders may bid for Lot 1, Lot 2 or both; Chiltern may award the Lots separately or to a single supplier. Estimated values are Lot 1: £140,000–£430,000 per annum (£1,000,000–£3,000,000 over the full term); Lot 2: £210,000–£500,000 per annum (£1,500,000–£3,500,000 over the full term); combined estimated value £2,500,000–£6,500,000 excluding VAT over the full term. The estimated contract start date is 26 July 2027, indicative operational go-live is 1 March 2028, indicative implementation complete date is 30 June 2028, with an initial contract term of 60 months and options to extend up to 24 months.