Tender: Care Provider for Hartrigg Oaks Continuing Care Retirement Community, York

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The Joseph Rowntree Housing Trust (JRHT) is seeking a care provider to deliver integrated care services at Hartrigg Oaks, a continuing care retirement community in York comprising 152 bungalows and a 43‑bed residential and nursing care home called The Oaks. The scope includes in-home domiciliary care (personal care, domestic support and 24/7 emergency response), residential and nursing care within The Oaks, and operation of on-site catering services and a Healthy Activity Centre (HAC). The appointed provider will be contracted by JRHT, assume full responsibility for delivery, safety and quality of care including clinical governance, safeguarding and regulatory compliance, and must be registered with the Care Quality Commission for all relevant regulated activities; JRHT will retain ownership of the estate while operational responsibility for care services transfers to the provider. The contract seeks high-quality, person-centred integrated care with payment on a fixed fee model subject to adjustment based on actual service delivery; the inclusion of VAT in the estimated contract value in the notice is for information only and these care services are expected to be VAT exempt under applicable UK legislation.