Tender: Advantage Schools Trust — Five-Year Outsourced ICT Managed Service for 10 Schools (start 27 July 2026)

About

Advantage Schools Trust is seeking a supplier for a fully outsourced five-year ICT managed service to support circa 6,540 pupils across 10 primary and secondary school sites following the Trust merger in September 2024. The contracted service will manage all ICT against agreed SLAs and include 24/7/365 remote monitoring and management, a Service Desk available 50 weeks a year with out-of-hours access, local onsite staffing in schools and the Head Office for 50 weeks, strategic advice, design, specification, installation and management of ICT infrastructure, supply of goods on a best-value basis, third-party management, monitoring, patching and regular performance reporting, plus CPD and curriculum-related digital training and support for innovation. The provider must maintain technical and operational documentation, meet collective partnership targets aligned to Trust objectives, and may be required to deliver technology and change management projects; the new service will begin on 27 July 2026, the Trust will provide a standard contract in the ITT pack, and there will be a TUPE transfer from the existing supplier.